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Guide

Selling your franchise: the 42-day consent rule and reasonable grounds to refuse

When you sell a franchise, the franchisor's consent is the gate. The Franchising Code puts a clock on that decision, limits the reasons for saying no, and gives the buyer protections of its own.

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FranchiseScope Editorial Team

Research & editorial · Sourced to the ACCC, the Franchising Code and federal legislation

Last updated 23 September 2026 · 9 min read.

Step by step: how the Code's time limits fit together

  1. The buyer formally applies or expresses interest. The franchisor must give the buyer the ACCC's information statement within 7 days, and before the disclosure documents (s22).
  2. You make a written request for consent, with all the information the franchisor would reasonably need (s48).
  3. If the franchisor needs more, it asks in writing for specified information. The 42-day clock then runs from when you provide the last of it (s49(3)).
  4. The franchisor gives the buyer a copy of the existing agreement, any documents the buyer must sign, any head lease documents that apply, and the disclosure document and Code unless the buyer has validly opted out (s24(2)).
  5. The buyer gives the franchisor a written statement that they received, read and had a reasonable opportunity to understand the disclosure document and the Code (s26).
  6. At least 14 days after the buyer received those documents, or any later earnings information, the franchisor can consent (s24(3)).
  7. The franchisor tells you in writing: consent, consent subject to conditions, or refusal with reasons (s49(1)).
  8. Settlement and handover. The buyer's unwind right lasts until the end of the 14 days starting the day after they become the franchisee, or until the day they take possession and control, if that comes first (s52(3)). If they take control on the first day, the window may close almost at once.

When can a franchisor reasonably refuse?

Section 49(6) lists six circumstances in which refusing, or revoking consent, is reasonable. Other reasons can be reasonable too, but the franchisor must explain them in writing.

  • The buyer is unlikely to be able to meet the financial obligations under the agreement.
  • The buyer doesn't meet a reasonable requirement of the agreement for a transfer.
  • The buyer doesn't meet the franchisor's selection criteria.
  • The buyer won't agree in writing to comply with the franchisee's obligations under the agreement.
  • You, the seller, haven't paid, or made reasonable provision to pay, an amount you owe the franchisor.
  • You haven't remedied a breach of the agreement.

The ACCC's guidance adds that a franchisor must act in good faith towards both seller and buyer and not unreasonably withhold consent, but should consider withholding it where the buyer is unlikely to have a reasonable opportunity to earn a return on their investment.

What the buyer is entitled to

  • The ACCC's information statement within 7 days of formally applying or expressing interest (s22).
  • A copy of the existing agreement and any other document the franchisor requires them to sign for the transfer (s24(2)).
  • The disclosure document and a copy of the Code, unless they already have a substantially identical agreement with the franchisor for a substantially identical business and opt out in writing (s24(4)).
  • At least 14 days with those documents before the franchisor can consent (s24(3)).
  • If the transfer is done by signing a new agreement, the new-agreement rules apply instead, including the 14-day consideration period and the 14-day cooling-off (s23 and s50).
  • If they take over the existing agreement, a right to unwind by written notice to you and the franchisor before the deadline in s52(3).
  • If they unwind, refunds within 14 days from the franchisor and from you, less only reasonable expenses whose amount or method of calculation is set out in the relevant agreement (s53).
  • A disclosure document that says whether the franchisor will amend the agreement, or require a new one, on transfer (item 19).

For sellers: preparing a request that's hard to refuse

  1. Clear any money you owe the franchisor, or agree in writing how it will be paid at settlement.
  2. Fix any outstanding breach, and ask the franchisor to confirm in writing that it is remedied.
  3. Ask for the franchisor's buyer selection criteria early, and screen buyers against them.
  4. Collect the buyer's financial information, experience and funding approval before you lodge the request.
  5. Lodge a complete written request, and keep proof of the date it was made.
  6. Respond quickly to any written request for further information, because the 42 days restart from your last answer.
  7. Diarise day 42, and the 14-day revocation window after any consent.
  8. Remember that after the sale you'll be a former franchisee. The franchisor must tell you in writing at least 14 days before it shares your personal information with prospective franchisees, and you can ask it not to (s63).

For franchisors: deciding within the rules

ASBFEO's June quarter 2026 report refers to recent media reports of disputes at the end of agreements where a franchisee wants to sell to an identified purchaser and the franchisor doesn't agree. These steps help avoid them.

  • Acknowledge the request, and ask for any further information in writing, promptly and specifically (s48(3)).
  • Give the buyer the information statement and the s24 documents early.
  • Assess the buyer against written selection criteria that you apply consistently.
  • Decide in writing within 42 days. If refusing, give reasons that fit s49(6) or are otherwise reasonable.
  • If consenting with conditions, say so in the consent (s49(1)(b)).
  • Revoke only within 14 days, in writing, with reasons, and only on reasonable grounds.
  • Unreasonably withholding or revoking consent can each attract up to 600 penalty units, which is $218,400 for conduct from 1 July 2026.

Checklist: selling your franchise

  • Does my agreement allow a transfer, and what conditions and fees apply?
  • Have I cleared debts and breaches, or agreed in writing how they'll be handled?
  • Has the buyer received the information statement and the s24 documents?
  • When did I make my written request, and when does day 42 fall?
  • Has the franchisor asked for further information in writing, and when did I provide the last of it?
  • Is the franchisor requiring a new agreement, or amendments, on transfer?
  • Does the buyer understand their unwind right, and have we allowed for it at settlement?
This guide is general information, not legal advice. A franchise lawyer can check your agreement's transfer clause and help you time the request, the buyer's documents and settlement.

More on this topic

Sources

  1. Franchising Code of Conduct: Competition and Consumer (Industry Codes, Franchising) Regulations 2024, Federal Register of Legislation
  2. Competition and Consumer (Industry Codes, Franchising) Regulation 2014 (the 2014 Code), Federal Register of Legislation
  3. ACCC: 2025 Franchising Code changes, guidance on the 1 November changes (13 October 2025)
  4. ACCC: Information statement for prospective franchisees (April 2025)
  5. ACCC: Franchising model disclosure document guidance (April 2025)
  6. ASBFEO: Quarterly report, 1 April to 30 June 2026
  7. Penalty unit value from 1 July 2026 (F2026N00424), Federal Register of Legislation
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Frequently asked questions

What happens if my franchisor doesn't respond to a transfer request?

If the franchisor doesn't tell you in writing that it refuses consent within 42 days of your written request, or of the date you provided the last further information it asked for, it is taken to have consented, and that consent can't be revoked (s49(3)). Keep proof of when you made the request and provided any information.

Can a franchisor refuse to consent to a sale?

Yes, but not unreasonably. The Code lists reasonable grounds, including a buyer who is unlikely to meet the financial obligations or doesn't meet the franchisor's selection criteria, and a seller who owes money or hasn't fixed a breach (s49(6)). A refusal must be in writing with reasons, and unreasonable refusal can attract up to 600 penalty units.

Can the franchisor change its mind after consenting?

Only within 14 days of giving consent, by telling you in writing that consent is revoked and why, and only on reasonable grounds (s49(4) and (5)). Consent that is deemed because the franchisor didn't refuse within 42 days can't be revoked at all.

Does the buyer of an existing franchise get a cooling-off period?

Yes, in a different form. If the buyer takes over your existing agreement, they can unwind the transfer by written notice before the end of the 14 days starting the day after they become the franchisee, or before taking possession and control if that is earlier (s52). If the buyer signs a new agreement instead, the standard 14-day cooling-off for new agreements applies (s50).

Does the buyer need a disclosure document?

Yes, unless they already have a substantially identical agreement with the franchisor and opt out in writing. The franchisor must give the buyer the existing agreement, the documents to sign, the disclosure document and the Code, and can't consent until 14 days after doing so, or after any later earnings information (s24).

Does the 42-day rule apply to agreements under the old Code?

Yes. Clause 25 of the 2014 Code had the same 42-day deemed consent and 14-day revocation rules. Conduct relating to the transfer of an older agreement on or after 1 April 2025 follows the current Code anyway (s98(2)), and the transferred agreement comes under it from the day of the transfer.

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